This policy supplements our Privacy Policy and explains how Fencing Company Leicester meets UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 when handling personal data for fencing quotes and contracts.
Data controller
Fencing Company Leicester - Installations and Repairs Contractor
1 Causeway Ln, Leicester LE1 4AA
Email: info@fencingcompanyleicester.co.uk
Phone: 0116 430 0521
Personal data we process
| Data | Purpose | Lawful basis |
|---|---|---|
| Name, phone, email, postcode | Quote responses and scheduling fencing work | Contract preparation / contract performance |
| Photos of fences and gardens | Assessing repair or installation requirements | Legitimate interests / consent when uploaded |
| Invoice and payment records | Accounting and tax | Legal obligation / contract |
| Enquiry source (e.g. web form) | Understanding how customers find us | Legitimate interests |
Your rights under UK GDPR
You have the right to:
- Access — request a copy of personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — request deletion where there is no compelling reason to continue processing.
- Restrict processing — ask us to limit use of your data in certain circumstances.
- Object — object to processing based on legitimate interests, including direct marketing.
- Data portability — receive data you provided in a structured, machine-readable format where processing is automated and based on consent or contract.
- Withdraw consent — where we rely on consent, you may withdraw it at any time without affecting prior lawful processing.
How to exercise your rights
Email info@fencingcompanyleicester.co.uk with your name, contact details and the right you wish to exercise. We respond within one month, or inform you if an extension is needed for complex requests.
You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
International transfers
Our website form provider (Tally.so) and embedded maps (Google) may process data outside the UK. Where this occurs, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses adopted by providers.
Data processors
We use trusted third parties who process data on our instructions, including:
- Tally.so — online quote form hosting.
- Google — Maps embed on our contact page.
- Hosting and email providers — website and business communications.
Processors are required to protect your data and use it only for the services they provide to us.
Children's data
Our services are intended for adults enquiring about property fencing. We do not knowingly collect data from children under 16.
Updates
We review this policy periodically. Material changes will be reflected on this page with an updated date.